Shipping policy

Shipping Policy

We carefully prepare and ship every order with love.

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays).

During busy periods or launches, processing times may take slightly longer.

Shipping Time

Shipping times are estimated and may vary depending on your location and the carrier.

Once your order has shipped, you will receive a tracking number via email.

Shipping Rates

Shipping costs are calculated at checkout.

Any customs duties, taxes, or fees are the responsibility of the customer.

Delays

We are not responsible for delays caused by the shipping carrier, customs, weather, or other circumstances beyond our control.

Incorrect Address

Please make sure your shipping address is correct at checkout.

We are not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Stolen Packages

Once the package is marked as delivered by the carrier, we are not responsible for lost or stolen packages.

Damaged Orders

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos so we can assist you.

If you have any questions about shipping, feel free to contact us through our email iluriaabaya@gmail.com